We are sorry to hear that an item(s) has been damaged in transit.
You can request a replacement by logging into your online customer account. Go to the subscription page, and in your most recent package, in the bottom right corner, you will find a link to report a damaged item.
Click on that link and follow the on-screen instructions. It's easy and simple to do, and we'll send a replacement as soon as possible at no extra cost.
Damaged and missing items